Legal notice
Thank you for visiting and shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email with a tracking number once your order has shipped.
2. Shipping Rates & Delivery Estimates We offer tracked international shipping to ensure your order arrives safely.
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Standard Shipping: 5–10 business days (FREE on all orders or orders over $30)
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Express Shipping: 3–5 business days (Calculated at checkout)
Please note: Estimated delivery times may vary depending on destination, customs delays, or peak holiday seasons.
3. Shipment Tracking
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Once your order has shipped, you will receive an email containing your tracking number and a link to track your package in real-time.
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Please allow 24–48 hours for tracking information to update.
4. Customs, Duties & Taxes
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We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Incorrect Address Disclaimer
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It is the responsibility of the buyer to ensure that the shipping address entered is correct. If you need to change your address, please contact us immediately at [IL TUO EMAIL DI SUPPORTO] within 12 hours of placing your order.
6. Damaged or Lost Packages
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If your package arrives damaged or is lost in transit, please contact our support team at [IL TUO EMAIL DI SUPPORTO] with your order number and photos of the damage. We will gladly arrange a free replacement or full refund.
Contact Us If you have any questions about your order or shipping status, please contact us at:
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Email: bogdanbetto@gmail.com